Warranty & Repairs
Our Philosophy
MOONILIN products are designed to accompany you for many years.
We believe in quality materials, thoughtful craftsmanship, and timeless design.
Quality Commitment
Every item is carefully inspected before shipment.
Should you experience a material or manufacturing defect, please contact:
Each request is reviewed individually.
What Is Covered?
Potential material or manufacturing defects that existed at the time of purchase.
What Is Not Covered?
- Normal wear and tear
- Scratches and surface marks
- Improper use
- Moisture damage
- Exposure to cosmetics, perfumes, or chemicals
- Overloading or misuse
- Natural ageing of leather and hardware
Repair Services
We support the long-term use of our products.
Depending on the nature of the issue, repair services may be available.
Please provide:
- Photographs of the product
- Proof of purchase
- Description of the issue
Our team will review the request and advise on the available options.
Contact