Versand
Shipping Policy
At MOONILIN, we strive to ensure that your order reaches you safely and efficiently.
Shipping Destinations
We currently ship to a wide range of countries within the European Union and selected international destinations.
Available shipping options, estimated delivery times and shipping costs will be displayed at checkout based on your delivery location.
Order Processing
Orders are typically processed within 1–3 business days.
During collection launches, promotional periods or public holidays, processing times may be extended.
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.
Delivery Times
Delivery times vary depending on the destination country and shipping method selected.
Please note that delivery estimates are provided for guidance only and cannot be guaranteed.
MOONILIN is not responsible for delays caused by customs authorities, transportation providers or circumstances beyond our reasonable control.
Customs Duties and Import Taxes
Orders shipped outside the European Union may be subject to customs duties, import taxes and local charges imposed by the destination country.
These charges are the responsibility of the customer.
MOONILIN has no control over such fees and cannot predict their amount.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information.
Additional shipping costs resulting from incorrect or incomplete addresses may be charged to the customer.
Contact
For shipping-related enquiries, please contact: