Product Care

Each MOONILIN piece is crafted with carefully selected materials and designed to accompany you for many years.

To preserve the beauty of your product, we recommend:

• Protecting it from excessive moisture, heat and prolonged direct sunlight
• Avoiding contact with oils, cosmetics, perfumes and alcohol-based products
• Storing it in the provided dust bag when not in use
• Avoiding excessive weight or prolonged deformation
• Using suitable leather care products when necessary

Leather is a natural material and may develop subtle variations, markings and changes over time. These characteristics are part of its unique beauty and should not be considered defects.

Warranty

We take pride in the quality and craftsmanship of our products.

If you believe your item has a material or manufacturing defect, please contact us at:

contact@moonilin.com

Each request will be reviewed individually.

The warranty does not cover:

• normal wear and tear
• accidental damage
• improper use or storage
• exposure to moisture, chemicals or extreme conditions
• natural ageing of leather and hardware

Repairs

We encourage the long-term use of our products.

Where possible, repair services may be offered to extend the life of your MOONILIN item.

Please contact us with photographs and a detailed description of the issue.